What happens to the details you send us, in plain English.
Who we are
This website is run by [LEGAL NAME: the registered company name, or the partners’ names trading as MDML Digital] (“we”). We are responsible for any personal information you send us through it. You can contact us at [CONTACT EMAIL] or [POSTAL ADDRESS].
What we collect
When you use our enquiry form we receive the details you enter: your name, email address and message, and any optional details such as your business name, phone number and the service you are interested in. If you email or call us, we receive the details you give us then.
Why we use it
We use your details only to reply to your enquiry and, if you go ahead, to provide the work. Our lawful basis is that you have asked us to respond (steps before entering a contract) and our legitimate interest in answering enquiries.
We will not sell your details or use them for marketing unless you have separately agreed to it.
Where it is kept
Enquiries are stored in this website’s database and emailed to us. The website is hosted by 20i in the UK. We do not share your details with anyone else except where we have to by law.
How long we keep it
We keep enquiries for [RETENTION PERIOD, e.g. 12 months] if they do not lead to work. If you become a client, we keep records for as long as we need them for the work, our accounts and legal obligations (usually six years).
Cookies and fonts
This website does not use cookies to track you or for advertising, and has no analytics. WordPress only sets cookies for people who log in to manage the site. Our fonts are stored on this website, so no third party is contacted when the page loads.
Your rights
You can ask to see the information we hold about you, ask us to correct or delete it, or object to us using it. Contact us using the details above and we will respond within one month.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk.